❓ Help Center

Help Center

Find answers to your questions and learn how to make the most of Evolve PRO

Browse Help Topics

👤

Account Setup

Learn how to get started with your wallet and account

5 articlesView All →
💰

Making Investments

Step-by-step guides for buying tokenized assets

8 articlesView All →
📊

Managing Portfolio

How to track and manage your investments

6 articlesView All →
🔄

Trading Assets

Buying, selling, and trading tokenized assets

7 articlesView All →
🛡️

Security Best Practices

Keep your investments safe and secure

4 articlesView All →
🔧

Troubleshooting

Common issues and how to resolve them

9 articlesView All →

Frequently Asked Questions

🚀

Getting Started

Click the "Connect Wallet" button on our homepage and follow the prompts to connect your crypto wallet. No traditional account creation is needed - your wallet serves as your identity.

We support MetaMask, WalletConnect, Coinbase Wallet, and other Web3 wallets. Make sure your wallet is connected to the BNB Smart Chain network.

You can start investing with as little as $100. Our platform enables fractional ownership, so you can own portions of high-value assets.

Browse our marketplace, select an asset you're interested in, review the details, and click "Buy Now". You'll need BNB for transaction fees and the asset's native token for the purchase.

💼

Trading & Investments

You can sell your assets on our marketplace or through our resell feature. Simply select the asset in your portfolio and choose "Sell" to list it for sale.

We charge a 2.5% transaction fee on purchases and sales. There are also small blockchain transaction fees (gas fees) that vary based on network congestion.

Visit your dashboard to see real-time portfolio performance, including asset values, returns, and transaction history. All data is updated automatically from the blockchain.

Yes! Many of our tokenized assets generate rental income, dividends, or other returns that are distributed proportionally to token holders.

🔒

Security & Safety

Your assets are secured by blockchain technology and smart contracts. We also implement additional security measures including multi-signature wallets and regular audits.

If you lose access to your wallet, you may lose access to your investments. Always backup your wallet seed phrase and keep it in a secure location.

Many of our underlying assets are insured, and we work with insurance partners to provide additional coverage. Check individual asset details for specific insurance information.

If you notice any suspicious activity, contact our security team immediately at info@evolvetoken.io or through our support channels.

⚙️

Technical Support

Transactions can be pending due to network congestion or low gas fees. You can speed up transactions by increasing gas fees in your wallet.

Failed transactions usually don't result in lost funds. Check your wallet for the transaction status and try again with higher gas fees if needed.

Make sure your wallet is connected to BNB Smart Chain (BSC). You can add the network manually or use our network switcher on the platform.

Try refreshing the page or clearing your browser cache. If issues persist, check your internet connection or try using a different browser.

Still Need Help?

Our support team is here to help you 24/7. Get in touch and we'll get back to you as soon as possible.